1. Are your oils 100% natural?
Yes. All our oils are made using pure herbal ingredients, without any chemicals, preservatives, silicone, mineral oil, or artificial fragrance.
Each batch is handmade using traditional slow-infusion methods.
2. Are the oils safe for all hair types?
Yes. Our oils suit:
- Dry hair
- Oily scalp
- Dandruff-prone scalp
- Curly or straight hair
- Chemically treated hair
Because the oils are natural, they nourish from root to tip.
3. How often should I use the oils?
We recommend 2–3 times a week for best results.
Consistency matters more than quantity.
4. How long should I keep the oil in my hair?
Ideally 1–2 hours before washing.
For deeper nourishment, you can leave it overnight.
5. Are your oils suitable for kids?
Yes, our oils are gentle and safe for children above 2 years old.
But always do a patch test first.
6. Can pregnant or breastfeeding women use the oils?
Most ingredients are natural and safe, but since every pregnancy is different, we recommend confirming with your doctor.
7. Do your oils contain any artificial fragrance?
No. The aroma comes naturally from infused herbs and seeds.
8. Will the oil make my hair greasy?
Natural oils can feel rich, but they wash off easily with shampoo.
Use a small amount first and increase gradually according to your hair length.
9. Do you ship all over Pakistan?
Yes, we ship through reliable couriers nationwide.
Delivery time: 2–5 working days.
10. Can I return or exchange the oil?
Due to hygiene and product sensitivity, opened oils cannot be returned.
We accept returns only if:
- The product arrived damaged
- The wrong item was delivered
(Refer to our Return & Refund Policy for full details.)
11. How should I store the oil?
- Keep it in a cool, dry place
- Away from direct sunlight
- Make sure the cap is always tightly closed
12. What is the shelf life of your oils?
Our oils last 6–12 months depending on the ingredients.
Since they’re natural with no preservatives, we make fresh batches regularly.
13. Why does the color or smell of the oil change slightly?
Because our oils are made from fresh, natural herbs, color and aroma may vary from batch to batch.
This is normal and does not affect quality.
14. Do you offer COD (Cash on Delivery)?
Yes! We offer COD across Pakistan.
15. Contact Us
For questions or help, contact us:
Email: sales@organicoasisbyzns.com
WhatsApp: 03335230571 (For Order Also)